:root{--brand:#1f4e78;--brand2:#0f172a;--bg:#f5f7fb;--panel:#fff;--line:#e4e8ef;--muted:#64748b;--text:#172033}*{box-sizing:border-box}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,Arial,sans-serif;background:var(--bg);color:var(--text)}a{color:var(--brand);text-decoration:none}.topbar{height:62px;background:var(--brand2);color:#fff;display:flex;align-items:center;padding:0 24px;gap:18px;position:sticky;top:0;z-index:5}.brand{font-size:20px;font-weight:800;color:white}.tenant-name{opacity:.82}.spacer{flex:1}.pill{font-size:12px;border:1px solid #ffffff3d;border-radius:999px;padding:5px 9px}.shell{display:flex;min-height:calc(100vh - 62px)}.sidebar{width:220px;background:#fff;border-right:1px solid var(--line);padding:20px 12px;display:flex;flex-direction:column;gap:4px}.sidebar a{padding:10px 12px;border-radius:8px;color:#334155;font-weight:600;font-size:14px}.sidebar a:hover{background:#eef4f8;color:var(--brand)}.content{width:calc(100% - 220px);padding:28px;max-width:1500px}.content.wide{width:100%;max-width:1200px;margin:auto}.pagehead{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;margin-bottom:22px}.pagehead h1{margin:0 0 6px;font-size:28px}.pagehead p{margin:0;color:var(--muted);max-width:760px}.badge{background:#e8f0f6;color:var(--brand);font-weight:700;padding:7px 10px;border-radius:999px}.panel{background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:20px;margin-bottom:20px;box-shadow:0 1px 2px #0f172a08}.panel h2{font-size:17px;margin:0 0 14px}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:20px}.stats>div{background:white;border:1px solid var(--line);border-radius:14px;padding:18px}.stats strong{font-size:27px;display:block}.stats span{color:var(--muted);font-size:13px}.chips{display:flex;flex-wrap:wrap;gap:8px}.chips span{background:#f1f5f9;border:1px solid #e2e8f0;border-radius:999px;padding:7px 10px;font-size:12px;font-weight:700}.tenant-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-bottom:22px}.tenant-card{display:flex;gap:14px;align-items:center;padding:18px;background:white;border:1px solid var(--line);border-radius:14px;color:var(--text);box-shadow:0 1px 2px #0f172a08}.tenant-card:hover:not(.static){border-color:#b8c8d8;transform:translateY(-1px)}.tenant-card div{display:flex;flex-direction:column;gap:3px}.tenant-card small{color:var(--muted)}.avatar{width:42px;height:42px;border-radius:10px;background:var(--brand);color:white;display:grid;place-items:center;font-weight:800}label{font-size:13px;font-weight:700;color:#334155;display:flex;flex-direction:column;gap:6px}input,select,textarea{width:100%;padding:10px 11px;border:1px solid #cfd7e3;border-radius:8px;background:white;font:inherit;color:var(--text)}textarea{resize:vertical}button{border:0;background:var(--brand);color:white;font-weight:800;border-radius:8px;padding:10px 14px;cursor:pointer}.danger{background:#b42318}.small{padding:6px 9px;font-size:12px}.grid-form{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;align-items:end}.form-action{display:flex;align-items:end}.form-stack{display:flex;flex-direction:column;gap:15px}.two-col{display:grid;grid-template-columns:1fr 1fr;gap:14px}.three-col{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.three-panels{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.two-panels{display:grid;grid-template-columns:1fr 1.4fr;gap:14px}.check{flex-direction:row;align-items:center;gap:8px}.check input{width:auto}.hint,.empty{font-size:13px;color:var(--muted)}.section-title{display:flex;justify-content:space-between;align-items:center}table{width:100%;border-collapse:collapse;font-size:13px}th,td{text-align:left;padding:11px 9px;border-bottom:1px solid var(--line);vertical-align:top}th{font-size:12px;color:#64748b;text-transform:uppercase;letter-spacing:.03em}code{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;background:#f1f5f9;padding:2px 5px;border-radius:5px}.login-card{max-width:400px;margin:12vh auto;background:white;border:1px solid var(--line);border-radius:16px;padding:28px}.login-card form{display:flex;flex-direction:column;gap:15px}.alert{background:#fff1f0;color:#b42318;padding:9px;border-radius:8px;margin-bottom:12px}.linkbtn{background:transparent;padding:0}.transcript{white-space:pre-wrap;font-family:inherit;line-height:1.55;background:#f8fafc;padding:15px;border-radius:8px;border:1px solid var(--line);min-height:220px}dl{display:grid;grid-template-columns:110px 1fr;gap:10px;margin:0}dt{font-weight:800}dd{margin:0;color:#475569}@media(max-width:900px){.sidebar{display:none}.content{width:100%;padding:18px}.stats,.tenant-grid,.three-panels,.two-panels,.grid-form,.two-col,.three-col{grid-template-columns:1fr}.pagehead{flex-direction:column}.topbar{padding:0 14px}}
.toplink{color:#fff;opacity:.82;font-size:13px;font-weight:700}.toplink:hover{opacity:1}.nav-divider{height:1px;background:var(--line);margin:9px 8px}.button-secondary{display:inline-flex;align-items:center;justify-content:center;border:1px solid #cfd7e3;background:#fff;color:#334155;font-weight:800;border-radius:8px;padding:9px 12px;font-size:13px}.button-secondary:hover{border-color:#9db0c2;color:var(--brand)}.button-secondary.small{padding:6px 9px;font-size:12px}.button-row,.row-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.notice{border-radius:10px;padding:12px 14px;margin-bottom:18px;font-size:13px;line-height:1.45}.notice.info{background:#eef6ff;border:1px solid #cfe1f5;color:#254d70}.notice.warning{background:#fff8e6;border:1px solid #f1d38b;color:#71531b}.notice.success{background:#edf8f1;border:1px solid #b9dec5;color:#24643a}.guide-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}.guide-card{position:relative;padding-left:70px;min-height:155px}.guide-card h2{margin-bottom:8px}.guide-card p{font-size:13px;line-height:1.5;color:#475569;margin:7px 0}.step-number{position:absolute;left:20px;top:20px;width:34px;height:34px;border-radius:50%;background:var(--brand);color:#fff;display:grid;place-items:center;font-weight:900}.rule-list{display:grid;grid-template-columns:1fr 1fr;gap:0 24px}.rule-list>div{display:flex;flex-direction:column;gap:3px;padding:12px 0;border-bottom:1px solid var(--line)}.rule-list strong{font-size:13px}.rule-list span{font-size:13px;color:#64748b;line-height:1.45}.persona-grid{display:flex;flex-direction:column;gap:16px}.persona-card{scroll-margin-top:80px}.persona-head{display:flex;justify-content:space-between;gap:18px;align-items:flex-start}.persona-head h2{font-size:21px;margin-bottom:5px}.persona-head p{margin:0;color:#64748b;line-height:1.5}.badge.subtle{background:#f1f5f9;color:#475569}.persona-columns{display:grid;grid-template-columns:1fr 1fr;gap:28px;margin-top:16px}.persona-card h3,.persona-summary h3{font-size:13px;margin:17px 0 9px;color:#334155}.compact-list{margin:0;padding-left:19px;color:#475569;font-size:13px;line-height:1.55}.compact-list li{margin:5px 0}.columns-list{columns:2;column-gap:36px}.columns-list li{break-inside:avoid}.inline-steps{display:flex;flex-wrap:wrap;gap:8px;list-style-position:inside;padding:0;margin:0}.inline-steps li{background:#f8fafc;border:1px solid var(--line);border-radius:8px;padding:8px 10px;font-size:12px;color:#475569}.quick-start{overflow:hidden}.quick-steps{display:grid;grid-template-columns:repeat(5,1fr);gap:10px}.quick-steps>a,.quick-steps>span{display:flex;align-items:center;gap:9px;border:1px solid var(--line);border-radius:10px;padding:10px;background:#f8fafc;color:#334155}.quick-steps b{width:25px;height:25px;border-radius:50%;background:var(--brand);color:#fff;display:grid;place-items:center;font-size:12px;flex:0 0 25px}.quick-steps span,.quick-steps em{font-size:12px;font-style:normal;font-weight:700}.status-good{font-weight:800;color:#267143}.status-muted{font-weight:800;color:#8a6b24}.persona-summary{border-left:4px solid var(--brand)}
@media(max-width:900px){.toplink{display:none}.guide-grid,.rule-list,.persona-columns{grid-template-columns:1fr}.columns-list{columns:1}.quick-steps{grid-template-columns:1fr}.guide-card{padding-left:64px}}
.quick-steps.six{grid-template-columns:repeat(6,1fr)}.inline-form{display:flex;gap:7px;align-items:center}.inline-form input{min-width:150px;padding:7px 8px}.inline-form button{flex:0 0 auto}small{color:var(--muted)}
@media(max-width:1100px){.quick-steps.six{grid-template-columns:repeat(3,1fr)}}
@media(max-width:900px){.quick-steps.six{grid-template-columns:1fr}.inline-form{flex-direction:column;align-items:stretch}}

/* v0.5 tenant-first workspace */
.topbar{height:68px;padding:0 20px}.workspace-switch{display:flex;align-items:center;gap:9px;min-width:0;border-left:1px solid #ffffff28;padding-left:16px}.workspace-label{font-size:9px;font-weight:900;letter-spacing:.08em;color:#cbd5e1}.workspace-avatar{width:28px;height:28px;border-radius:8px;display:grid;place-items:center;color:#fff;font-size:12px;font-weight:900;border:1px solid #ffffff45}.tenant-switch-form{margin:0}.tenant-switch-form select{width:auto;min-width:210px;max-width:330px;padding:7px 28px 7px 9px;border-color:#ffffff35;background:#ffffff12;color:#fff;font-weight:800}.tenant-switch-form select option{color:#172033;background:#fff}.workspace-name{font-size:14px;color:#fff;white-space:nowrap}.workspace-persona{font-size:11px;color:#cbd5e1;white-space:nowrap}.tenant-context{background:#fff;border-bottom:1px solid var(--line);box-shadow:0 1px 2px #0f172a08}.tenant-context-inner{height:58px;display:flex;align-items:center;gap:12px;padding:0 24px;border-left:5px solid var(--tenant-accent)}.tenant-context-inner>div:not(.tenant-context-meta){display:flex;flex-direction:column}.tenant-context-inner span{font-size:10px;color:#64748b;text-transform:uppercase;letter-spacing:.05em;font-weight:800}.tenant-context-inner strong{font-size:16px}.tenant-logo{width:36px;height:36px;border-radius:9px;object-fit:contain;border:1px solid var(--line);background:#fff}.tenant-logo.fallback{display:grid;place-items:center;color:#fff;font-size:15px;border:0}.tenant-context-meta{margin-left:auto;display:flex;gap:16px;align-items:center}.tenant-context-meta span{background:#f8fafc;border:1px solid var(--line);border-radius:999px;padding:6px 9px;color:#475569;text-transform:none;letter-spacing:0}.side-tenant{padding:8px 12px 13px;margin-bottom:4px;border-bottom:1px solid var(--line);display:flex;flex-direction:column;gap:3px}.side-tenant small{font-size:9px;letter-spacing:.08em;font-weight:900;color:#94a3b8}.side-tenant strong{font-size:13px;line-height:1.25}.side-form{margin:0}.side-link{width:100%;text-align:left;padding:10px 12px;border-radius:8px;background:transparent;color:#334155;font-weight:600;font-size:14px}.side-link:hover{background:#eef4f8;color:var(--brand)}
.login-shell{max-width:900px;margin:9vh auto;display:grid;grid-template-columns:1fr 430px;gap:55px;align-items:center}.login-brand{padding:25px}.login-brand h1{font-size:38px;margin:15px 0 8px}.login-brand p{color:var(--muted);font-size:16px}.login-mark{width:58px;height:58px;border-radius:16px;background:var(--brand);color:white;display:grid;place-items:center;font-size:27px;font-weight:950}.login-shell .login-card{margin:0;max-width:none}.login-card h2{font-size:24px;margin:0 0 5px}.login-card>p{margin:0 0 20px;color:var(--muted)}.login-security{margin-top:18px;padding-top:14px;border-top:1px solid var(--line);font-size:12px;line-height:1.5;color:#64748b}
.status-summary{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:16px}.status-card{min-width:115px;background:#fff;border:1px solid var(--line);border-radius:12px;padding:12px 14px;display:flex;flex-direction:column;color:var(--text)}.status-card strong{font-size:20px}.status-card span{font-size:11px;color:var(--muted);text-transform:uppercase;font-weight:800;letter-spacing:.04em}.status-card.selected{border-color:var(--brand);box-shadow:0 0 0 1px var(--brand)}.call-filter{display:grid;grid-template-columns:2fr 1fr auto;gap:12px;align-items:end}.table-panel{overflow-x:auto}.status-badge{display:inline-flex;align-items:center;width:max-content;padding:5px 8px;border-radius:999px;font-size:11px;font-weight:900;background:#eef2f7;color:#475569;text-transform:capitalize}.status-completed{background:#eaf7ef;color:#237044}.status-in-progress,.status-ringing{background:#eaf2ff;color:#255ea8}.status-failed,.status-busy,.status-canceled{background:#fff0ef;color:#aa3027}.status-no-answer{background:#fff7e6;color:#8a641e}.status-initiated,.status-queued{background:#f1f5f9;color:#475569}.call-pagehead .backlink{display:block;font-size:12px;font-weight:800;margin-bottom:8px}.call-status-hero{display:grid;grid-template-columns:1.25fr repeat(4,1fr);gap:1px;background:var(--line);border:1px solid var(--line);border-radius:14px;overflow:hidden;margin-bottom:18px}.call-status-hero>div{background:#fff;padding:15px;display:flex;flex-direction:column;gap:6px}.call-status-hero span:not(.status-badge){font-size:10px;color:#64748b;font-weight:900;letter-spacing:.05em;text-transform:uppercase}.call-status-hero strong:not(.status-badge){font-size:14px}.call-grid{grid-template-columns:1fr 1fr 1fr}.wide-dl{grid-template-columns:125px 1fr;font-size:13px}.wide-dl dd{word-break:break-word}.timeline{display:flex;flex-direction:column}.timeline-item{display:grid;grid-template-columns:22px 1fr;gap:8px;position:relative}.timeline-item:not(:last-child):before{content:"";position:absolute;left:7px;top:18px;bottom:-3px;width:2px;background:#e2e8f0}.timeline-dot{width:16px;height:16px;border-radius:50%;background:var(--brand);border:4px solid #e8f0f6;margin-top:3px;z-index:1}.timeline-body{padding:0 0 18px}.timeline-head{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.timeline-head time{margin-left:auto;font-size:11px;color:#94a3b8}.timeline-body details{margin-top:8px}.timeline-body summary{font-size:12px;color:var(--brand);cursor:pointer;font-weight:800}.event-grid{margin-top:8px;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:7px}.event-grid>div{background:#f8fafc;border:1px solid var(--line);border-radius:8px;padding:8px;display:flex;flex-direction:column;gap:3px;min-width:0}.event-grid span{font-size:10px;color:#64748b;font-weight:800}.event-grid code{white-space:pre-wrap;word-break:break-all;font-size:11px;background:transparent;padding:0}
@media(max-width:1100px){.workspace-persona{display:none}.call-status-hero{grid-template-columns:repeat(2,1fr)}.call-grid{grid-template-columns:1fr}.tenant-switch-form select{min-width:165px}.login-shell{grid-template-columns:1fr;max-width:460px;gap:8px}.login-brand{text-align:center}.login-mark{margin:auto}.event-grid{grid-template-columns:1fr}}
@media(max-width:900px){.workspace-label,.workspace-avatar,.workspace-persona{display:none}.tenant-switch-form select{min-width:135px;max-width:160px}.tenant-context-inner{padding:0 14px}.tenant-context-meta{display:none}.call-filter{grid-template-columns:1fr}.call-status-hero{grid-template-columns:1fr}.login-shell{margin:4vh auto}.login-brand h1{font-size:30px}}
.password-banner{position:fixed;top:58px;left:0;right:0;z-index:25;background:#fff7e6;color:#7c5a13;border-bottom:1px solid #f1d38a;padding:9px 18px;text-align:center;font-weight:800}.password-banner a{color:#7c2d12}.action-card{display:block;text-decoration:none;color:inherit;transition:transform .12s ease,box-shadow .12s ease}.action-card:hover{transform:translateY(-1px);box-shadow:0 8px 24px rgba(15,23,42,.08)}.audit-json{display:block;max-width:480px;white-space:pre-wrap;word-break:break-word}.inline-actions{display:flex;gap:6px;flex-wrap:wrap}.table-panel details summary{cursor:pointer;color:var(--brand);font-weight:800}.guide-card .step-number{display:inline-grid;place-items:center;width:28px;height:28px;border-radius:999px;background:var(--brand);color:#fff;font-weight:900;margin-bottom:6px}